Schedule at a Glance


Monday, September 24, 2018

PreCon & Special Events

Monday Early Packet Pick-Up & Exhibits
Monday, September 24 | 9:00 - 11:30 AM
Beat the rush on Tuesday morning and pick up your registration packet and visit exhibitors on Monday before the Preconference events! Registration will open at 8:00 AM. We have a sold-out exhibit area, so be sure to plan ahead and make the most of your time at the Conference.
Assisted Living Compliance Strategies
Monday, September 24 | 9:00 - 11:30 AM
Sponsored By Lee Agency
Residents, employees and the broader community count on you to resist, recover, adapt and communicate when a disaster strikes your community. Failure to plan and communicate effectively, and inability to follow your plan, could lead to serious human loss and financial and reputational harm to your community. Andy Schoepf and Brandon Buster from Lee Agency will present a risk management perspective on the policies, procedures, training and testing supporting your emergency preparedness activities, including actual claims experiences and tips on creating a manageable plan. As CMS imposes additional regulation on the health care industry, the bar is being raised for assisted living—don’t put it off! One misstep in your crisis communication and your business may never recover. Jennifer Dzwonar from Borshoff will discuss successful crisis communication, drawing on her experiences with a variety of health care clients. Her firm recently assisted American Senior Communities as it reassured the public that the actions of a few executives did not jeopardize patient care.
PreCon: Staying Power - Why Your Employees Leave & How to Keep Them Longer
Monday, September 24 | 9:00 - 11:30 AM
While some of today’s workforce is made up of deep-rooted, dependable staff, a larger number of positions are now a revolving door of turnover. Learn how to slow this revolving door and maximize the time you have with employees. During this session, you’ll discover the true cost of employee turnover, know how to assess your brand as an employer, and walk away with realistic plans for improving your workforce woes in any department.
  • Discover current employee turnover trends and future staffing projections
  • Uncover the real reasons employees leave most organizations and ways to encourage them to stay
  • Learn strategies for preparing your organization to manage shorter-term workers
Leah Brown, Talent Retention Strategist | Crescendo Strategies
INALA Awards Luncheon
Monday, September 24 | 11:45 AM – 1:45 PM
Sponsored by In Touch Pharmaceuticals
The Indiana Assisted Living Association Awards Luncheon was established to recognize and honor those people who have positively affected the lives of those being served in Assisted Living. Nominees and winners will be recognized in a variety of categories. We invite you to celebrate with your peers!
INALA Annual Business Meeting
The Indiana Assisted Living Association Annual Business Meeting will be held in conjunction with the INALA Awards Luncheon at 11:45 AM. All INALA members are invited to attend. The meeting will include Board Member elections, a review of the financial report, and a report on INALA activities.
Quarterly Compliance Update
Monday, September 24 | 12:30 – 4:30 PM
Sponsored by Samaritan Alliance
At the final Quarterly Compliance of 2018, we will review Immediate Jeopardy and Actual Harm Citations since our last meeting and analyze "frequently cited" QIS tags. Your time is valuable. Be assured it won't be wasted.
Rebecca Bartle | LeadingAge IN & HOPE
Assisted Living Experience Exchange
Monday, September 24 | 2:00 – 4:15 PM
Want a chance to talk and problem solve with your peers? The Experience Exchange is a “speed dating” format allowing you to exchange thoughts and ideas in a small group, facilitated by knowledgeable table hosts. Your hosts are experienced professionals in employee engagement, culture change, Medicaid waiver, dementia care, litigation, clinical services, marketing and turning around troubled properties. 
Please join Amanda Marquis, RCA, Executive Director at The Leland Legacy; Carrie Hamilton, HFA, General Manager, Allisonville Meadows Assisted Living; Diana Matthews, Regional Marketing Director at Capital Senior Living; John Sharpe, J.D., Partner Taft Law Firm; Karen Ayersman, HFA, CDP, CADDCT, Regional Vice President of Operations, Residences Senior Living; and Mary Ann O’Neal, RN-BC, CALN, Divisional Director of Clinical Operations Mid-Atlantic North Division at Brookdale Senior Living for an afternoon of sharing experiences!
Welcome Networking Reception
Monday, September 24 | 4:45 – 6:00 PM
Sponsored by Healthcare Therapy Services
& Medscript LTC Pharmacy
There is no other industry where sharing among peers is more imperative! Don't miss this opportunity to enjoy an evening with old friends and maybe even some new ones. This year's reception is free for all conference attendees (Exhibitors and Associate Members/Industry Partners will be required to pay a fee) and will take place at the Marriott East.

Tuesday, September 25, 2018

Education Sessions

IN Business Meeting Breakfast
Tuesday, September 25 | 7:30 – 8:45 AM
Sponsored by Plante Moran
The LeadingAge IN Business Meeting Breakfast will be held from 7:30 to 8:00 AM prior to the Business Meeting. Individual tickets may be purchased for $25 to attend the breakfast, but they must be purchased in advance. There will be no tickets available at the door. The Annual Business Meeting will be held from 8:00 to 8:45 AM and is open to LeadingAge IN members. Elections of various Board of Directors positions will take place, as well as a review of the financial and business reports, and an update on all major association initiatives. Each facility will designate one voting representative for the meeting.
Opening Keynote: A Life Powered by Purpose
Tuesday, September 25 | 9:00 – 10:30 AM
Sponsored by Grandview Pharmacy
Renowned speaker, author, & LeadingAge advocate, Duane Cummings, will kick off THRIVE with a focus on purpose. Discover why purpose is what defines us, drives us, and empowers us and how to ensure you & your team are connected & powered by purpose.
Duane Cummings, CEO | Leadercast
1A: Using Your Benefits Plan to Recruit and Retain
Tuesday, September 25 | 10:45 AM - 12:00 PM
This session will walk through a variety of strategies that companies both in the healthcare arena and out have implemented to manage their healthcare costs and improve the quality of life for their employees. Attendees will gain a greater understanding of how the benefits plan can not only improve an employee's physical wellness, but their financial wellness as well.
Jeff Sealey | ONI Risk Partners
Track - Assisted Living
1B: The Opioid Crisis and Aging Services
Tuesday, September 25 | 10:45 AM - 12:00 PM
Opioid use in Aging Services Communities is on the rise. Given the associated clinical risks and new regulation, Aging Services Providers need to address this issue. Opioid abuse among those 50 and older has nearly doubled over the past decade and we need to prepare for new regulations which could affect residents and operations. Join Senator Jim Merritt and our panel for a discussion on how we can prevent prescription drug abuse and appropriately manage pain.
Senator Jim Merritt & Panelists TBA
Track - Across the Continuum
1C: Keeping Up with the Changes
Tuesday, September 25 | 10:45 AM - 12:00 PM
The RAI Manual and the MDS 3.0 will undergo significant changes again on October 1, 2018. Many of these updates are a result of changes, updates or additions to the Quality Reporting program that was implemented as a result of the Improving Medicare Post-Acute Care Transformation Act of 2014 (IMPACT Act). These changes are significant and require training and planning for implementation. In addition, Indiana will be implementing important changes in how Medicaid rates will be determined for our buildings. Join us for a review and discussion of the most up-to-date information available for these issues to ensure your facility is on the road to success.
Deborah Lake | BKD, LLP
Track – Administration
1D: Successful Discharge and Transfers & The New CMS Initiative and Focus
Tuesday, September 25 | 10:45 AM - 12:00 PM
The new regulations amplify the existing maze of notice requirements for discharges and transfers. In December 2017, CMS announced a new initiative aimed at slowing the growing trend of illegal evictions of skilled nursing residents. CMS is exploring a range of fixes, which the session will discuss. Involuntary discharge situations affect skilled nursing and assisted living facilities when residents, families and others are disruptive or abusive. Resident behavior and non-payment for a stay impacts the entire operations of post-acute care facilities and presents potentially dangerous and difficult environments for operators along with potentially significant economic considerations. Facilities are allowed to involuntarily discharge a resident in narrow situations and, if allowed, must initiate the discharge and provide proper notice as required by federal law. CMS routinely penalizes post-acute care facilities for not following the rules. Facilities must consider the risks and regulatory analysis, as well as practical considerations, and also refer to the Surveyor Guidelines. This session will look at legal and operational aspects of these challenging events. What happens when a resident appeals the discharge? What is a discharge hearing like? It is time to carefully and objectively evaluate your current discharge planning processes, as well as identify opportunities for improvement that are consistent with what is coming down the road. Using real life examples from court cases, CMS decisions and the speaker’s experience will support participants learning the laws, rules, procedures, and recommended steps.
Sean Fahey | Hall Render
Track - Clinical
1E: Are Not-for-Profits Relevant and Sustainable?
Tuesday, September 25| 10:45 AM - 12:00 PM
During this session, participants will:
  • Consider whether the not-for-profit difference can be sustained as for-profit competition continues to enter the senior living market.
  • Gain insights into ways senior living providers can effectively leverage the not-for-profit difference to remain competitive in today’s environment.
  • Learn how the financial markets, regulators, and operators view for-profit and not-for-profit aging services providers.
Tom Meyers | Ziegler
Track – THRIVE
THRIVE Town Hall Lunch
Tuesday, September 25 | 12:00 – 1:30 PM
THRIVE is about bringing participants up to speed on the changing landscape of Aging Services. During the THRIVE Town Hall Lunch, we are creating an opportunity for you to discuss specific upcoming legislation and regulations that most affect Aging Services Providers in Indiana. Plan to join your colleagues and our panel of local legislators for fellowship, lunch and a look at the issues that matter most to you!
2A: The Power of Expressive Arts in Indiana- Benefiting Elders & Enhancing Memory Support
Tuesday, September 25 | 1:45 – 3:00 PM
Individuals living with dementia have a challenging time connecting with their feelings, fears, and dreams. As professional caregivers, we want to reach through these barriers, but how? Expressive Arts has been found to open avenues that traditional programming fail to reveal. Research has proven that Expressive Arts can provide opportunities for self-expression which can decrease depression and behaviors, maintain memories, allows for a broader sense of purpose and meaning and can provide health benefits that extend farther than any medication. This hands-on session will give participants the big picture overview of the Expressive Arts, including a recent statewide initiative led by the ISDH and University of Indianapolis Center for Aging & Community, describe why Expressive Arts can be used at your organization, and discuss the impact of these statewide efforts.
Patty Piechocki | Institute for Excellence in Memory Care & Ellen
Burton, MPH | University of Indianapolis Center for Aging & Community
Track - Assisted Living
2B: Is the Cake Already Baked? Teaching Ethics and Critical Thinking to Adults – Part 1
Tuesday, September 25| 1:45 – 3:00 PM
In our profession, Critical Thinking and Ethics are core skills – but can they actually be taught to adults? In this presentation, we will cover new challenges and how they apply to our world, and then we will share advanced methods for training others in these issues. This will be a strategic session, offering the view from 35,000 feet with occasional dips to ground level. Participants will participate in a critical thinking exercise and learn specific competencies needed to stay relevant, and some surprising truths about the future of Human Capital.
Karl Ahlrichs | Gregory & Appel
Track - Across the Continuum
2C: The Impact of Data on Upcoming SNF Reimbursement Changes
Tuesday, September 25| 1:45 – 3:00 PM
We will discuss new and proposed SNF reimbursement changes, including SNF Quality Reporting Program, Value Based Purchasing, and the PD PM funding model. Data collection around clinical, therapy, resident outcomes, and financial performance are essential. We will discuss these models, share important state and national benchmark data, as well as identify provider strategies to THRIVE from a therapy, clinical, and financial point of view.
Jeff Heaphy | Plante Moran, PLLC
Track – Administration
2D: The Right Care for End of Life
Tuesday, September 25| 1:45 – 3:00 PM
Dying is a difficult subject. However, it is crucial to be able to discuss. Our patients and their families look to us to guide them. Most professionals are just as uncomfortable as the patients themselves. Education and understanding is key to providing the best possible outcome-a peaceful death. There is such a thing as a beautiful death. We will all die. The end of our life is just as important as the beginning. We can best support our patients when we can walk through it with them, guiding them and listening to their cues. An end of life protocol should be in place at every facility.
Tara Powell | The Good Samaritan Home
Track - Clinical
2E: LeadingAge Virginia Philanthropy Benchmarking Survey
Tuesday, September 25| 1:45 – 3:00 PM
Within the context of the 2017 LeadingAge Virginia Philanthropy Benchmarking Report, Cedric will discuss Principles of Successful Fundraising; Key Elements of Successful Fundraising Programs; and National Trends in LPC/CCRC Fundraising.
Cedric Richner | Richner+Richner
Track - THRIVE
3A: The First 72 - PAC Onboarding & Person-Centered Hospitality
Tuesday, September 25 | 3:15 – 4:30 PM
The first 72 hours of a stay are the most critical for setting the stage for optimal outcomes, engagement and satisfaction. Hospitality and person-centered care are the drivers of an optimal experience for your guests and families that will make your word-of-mouth referrals skyrocket. Gain an insider’s perspective on the patient and family journey and leave with realistic, executable ideas on how to improve communication and overall experience.
Amanda Green | Healthcare Therapy Services, Inc.
Track - Assisted Living
3B: Is the Cake Already Baked? Teaching Ethics and Critical Thinking to Adults – PART 2
Tuesday, September 25 | 3:15 – 4:30 PM
Session Continued
Karl Ahlrichs | Gregory & Appel
Track - Across the Continuum
3C: Implementing a Successful SNF Compliance Program
Tuesday, September 25 | 3:15 – 4:30 PM
Allegations of healthcare fraud, staff misconduct, and lawsuits make the headlines weekly. Fulfillment of your mission is dependent on a thorough understanding of compliance vulnerabilities with a Compliance & Ethics Program targeting those risks. This session reviews the role of a Compliance Officer in the post-acute provider setting with a review of the day-to-day duties that culminate in an effective program. The discussion will include a review of a sample compliance violation report and the recommended action steps to respond, including the investigation and documentation of the alleged violation. Proactive measures to reduce risk, ensure strong processes for compliance issue identification and remediation, and lower the culpability score will be reviewed.
Amie Martin | Proactive Medical Review
Track - Administration
3D: The Dance of Dementia
Tuesday, September 25 | 3:15 – 4:30 PM
With the temporary suspension of the Dementia Focused Surveys, the monitoring and evaluation of each facility's current Dementia Care practices is being done during the new annual survey process under F-tag 744 (the Dementia Care and Services tag) and compliance happens through a very specific type of "dance". Dance is described as a series of movements that match the speed and rhythm of a piece of music; the symptoms of dementia are managed through the same kind of process of movements and techniques that "match" the rhythm of an individual's dementia symptoms. This workshop will examine and explore the requirements for compliance under F-tag 744 for Dementia Care and Services and the Dementia Care Critical pathway. We will also look at actual survey deficiencies cited and how these could be avoided.
Deborah Carriveau | Hubbard Hill Estates
Track - Clinical
3E: Cultivating a Philanthropic Culture Within Your Organization
Tuesday, September 25 | 3:15 – 4:30 PM
Developing a philanthropic culture within your organization is not difficult, but it does take time and work. Building and maintaining relationships is quite rewarding and it is much easier than “raising funds” from individuals who do not believe in your mission. Understand the major players in cultivating a philanthropic culture and learn easy-to-implement strategies to increase donations to your organization.
Charmaine Torma | Charmaine Torma Consulting LLC
Track - THRIVE